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Returns

RETURNS

At Lucy's Chic Boutique we want you to be 100% satisfied with your purchase! Returns and exchanges are accepted within 5 business days of delivery for store credit and may be subject to a 10% restocking fee.

Shipping costs both ways are the responsibility of the buyer, unless your item arrives damaged. Items must not be used, and must be returned in the original condition they were received in. Please make sure to use a secure shipping method to return your item, also include a note in your return with order number  and we will process your return once we receive it. There are no refunds or exchanges on used or washed items. All returns and exchanges must be pre-approved before you send the items back.

 

Exchanges

In regards to exchanges, once we receive your item back we will then ship out your replacement item. Please make sure to include a note with item you're returning with Order number and size/item you're exchanging for.