Returns

RETURNS

At Lucy's Chic Boutique we want you to be 100% satisfied with your purchase! Returns and exchanges are accepted within 14 business days of delivery for store credit. All items must be in their original condition. Unwashed, unworn and no tags removed. Must be postmarked within 14 days of receiving item. 

Shipping costs both ways are the responsibility of the buyer, unless your item arrives damaged. Items must not be used, and must be returned in the original condition they were received in. Please make sure to use a secure shipping method to return your item, also include a note in your return with order number and we will process your return once we receive it. There are no refunds or exchanges on used or washed items. All returns and exchanges must be pre-approved before you send the items back.

 

Exchanges

In regard to exchanges, once we receive your item back, we will then ship out your replacement item. Please make sure to include a note with item you're returning with Order number and size/item you're exchanging for.